Delivery and pickup

Shipping Kamados

If you order a kamado from us it will be delivered free of charge throughout the Netherlands and Belgium, with the exception of the Wadden Islands (+90,-) and Zeeuws Vlaanderen (+35,-).
If you live within a radius of 100 km from Eindhoven, we’ll even deliver it personally (Monday through Friday in the morning/early afternoon).

We deliver all over Europe, do you want your order delivered abroad?
Please do not hesitate to contact us.

Delivery time: We will always contact you to agree on a delivery time.
This way we can be sure that we won’t find ourselves in front of a closed door.

If you live a little further than 100km, we will use a trusted transporter.
In either case, the kamado will be delivered within 1 to 2 business days . Provided in stock of courseso check the stock status on the product page.

Delivery time: We work closely with our delivery partner Micodo.
They send a text message the night before delivery after 6pm with the time period in which they will come.
We will always contact you prior to scheduling to coordinate which day you will be home.

Exceptions

Note: Do you live in an apartment and/or have a balcony or (roof) terrace?
In that case, keep in mind to hire extra help for the lugging work.
We don’t ask our delivery people to lift.

The kamado will be delivered to where the pallet truck can drive, if you have gravel in your yard or driveway, or an elevation, keep in mind that the kamado will be delivered to that point.

Mounting the kamado

1. If you order a kamado from us it will be delivered in a sturdy box.
   The kamado is for 90% already assembled.
   All you have to do is assemble the base, side tables, daisy wheel and handle.
   This will take about 20 to 30 minutes.
   Of course, a clear Dutch manual is included.
2. You can take our free online workshop to learn how to best set up and use your Grill Bill in each].

Order Pickup

Would you like to pick up your Grill Bill order? Of course you can, if you order online you can choose pick up during checkout. We will prepare your order and send you a message when you can pick it up at De Kade Post at the kanaaldijk noord 111 in Eindhoven.

You can pick up as soon as you receive a message that your order is ready. These are the opening hours. If you order before 3 p.m. on weekdays, you can pick up the same day from 5:45 p.m. onwards.

Tip: Are you coming to pick up a kamado? Always come with 2 people so you can lift the kamado in the car. Keep in mind the box, Large model is 65x65x65, the XL is 75x76x75.

• • Monday 08:00-18:30
  • Tuesday 08:00-18:30
  • Wednesday 08:00-18:30
  • Thursday 08:00-18:30
  • Friday 08:00-18:30
  • Saturday 08:00-10:00
  • Sunday Closed

Shipping accessories

If you order an accessory from us it will be delivered to you by PostNL.
You will receive an e-mail containing the tracking details so that you can follow your package online.

• • NL Order amount < 80,- Shipping cost 6.95 per order.
  • NL Order amount > 80,- Free shipping.
  • BE Order amount < 80,- Shipping cost 8,- per order.
  • BE Order amount > 80,- Free shipping.

Shipping Charcoal

Charcoal, high volume, heavy, low margin, but of course we want you to be able to order it online from us.
You can order unlimited charcoal from us, but we do charge a surcharge.

• • NL, 6,95 t/m 2 bags a 10 kilo
  • NL 5.50 per va.
    3 bags a 10 kilos
  • BE 8,- up to 2 bags a 10 kilo
  • BE 7.75 va.
    3 bags a 10 kilos