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Warranty and service

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Warranty on Grill Bill Kamados

We offer a standard 10-year warranty on all kamados.
We also offer the option to purchase an additional warranty.
This way you can decide for yourself whether or not you want to pay extra for this.
Something that is already calculated in a more expensive price by other parties.

We believe that warranty and price say nothing about the quality and durability of a product.
We believe that our kamado bbqs should not only be affordable, but also that our customers should have the choice of how much warranty they want.
And whether they want to pay extra for it.
Fair enough, right?

Buy additional warranty

The warranty on your kamado can be extended for 5 or 10 years, and is only for the egg itself.
All other parts such as fire bowl, fire ring, grates are covered by a 2-year warranty.

  • 5 years = 150, –
  • 10 years = 250, –

Send us a message immediately after your purchase, so that we can add the extra warranty to your kamado.

Free Warranty Deals

When you know what you’re doing, you get more enjoyment out of your Grill Bill kamado, and that, on our end, means fewer warranty claims. That’s why we have the Grill Bill Academy. Where you can learn all the basics online for free. This saves you having to go through the entire manual. And in a playful way, you can absorb all the basic knowledge. This course is suitable for all levels and you will be through it within minutes.

Did you buy a kamado from us with free additional warranty and want to send your certificates for claiming this warranty? Then check the terms and conditions.

How much additional warranty do you get

  • 10 Years additional warranty on outer shell
  • 3 Years extra on the fire bowl and fire ring and metal parts

Warranty conditions on Grill Bill kamados

Like all other kamado brands, we impose conditions on the use of our products.

We therefore assume that you take care of your Grill Bill kamado and that you have followed our user tips and the manual when assembling it. If you handle your kamado carefully and follow our tips, your Grill Bill will last a lifetime. Prevention is better than replacement right?

Ceramic BBQ

The ceramic of your Grill Bill expands when you heat it and shrinks when it cools.
Its extremely fine structure allows ceramics to expand and contract very evenly.

As a result, there is little chance of cracking.
Still, it may happen that a tear may develop.
And while this may seem like a defect, in most cases such a crack is harmless and does not affect the operation of your kamado.
So unnecessary and also a bit of a waste to replace.
By the way, one advantage of a crack in your ceramic is that it has easier room to expand.

Preventing damage is better than replacing, so read through the user tips, or do our online course.

Visit our showroom

Come visit our showroom and be convinced by the quality of our kamados.
This way you can see them in real life, we provide clear explanations, and you can also feel how solidly our products are built.

What are the guarantees for

You get a 10-year warranty on the exterior ceramic, and 2 years on the interior (firebox, firering and grate).

Jouw winkelwagen
fikse Korting Op Pro Kamado's
+
50% korting op max. 5 Grill Bill accessoires
+
20 Jaar garantie
Herfst deals
Geldig t/m 04-11-24

Of zolang de voorraad strekt

Doe onze online kamado cursus, haal je examen, upload je certificaat, en je krijgt 10 jaar extra garantie t.w.v 250,- op jouw Pro kamado. Meer weten? Check de voorwaarden.

Up to €370 Discount on Pro Kamados
+
30% off up to 5 Grill Bill accessories
+
free 10-year additional warranty
Pre-Order deals
Valid until 26-08-24

Or while supplies last

Take our online kamado course, pass your exam, upload your certificate, and get an additional 10-year warranty worth 250.00 on your Pro kamado. Want to know more? Check conditions.

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